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April 30 , 2021

Error in recent mailing

We are aware that some members may have received a letter with the wrong contact name. We’re investigating this matter to determine what exactly has occurred. We apologize for the inconvenience and any confusion this may have caused. The contents of the letter do not disclose personal banking information.

The letter pertains to our new digital banking platform, which launches on May 18. You can find all of the information found within the letter on our website at scu.mb.ca/digitalbanking.

We have received communication from fiserv, our First Data merchant services partner, that support response times will be impacted as a result of a temporary closure of a call centre due to COVID-19. They have indicated they do not anticipate service interruptions, but that members can anticipate longer than normal wait times for support by phone and email. Thank you for your patience.

If First Data is unable to beat your current provider’s offer, you’ll earn a $1,000 Mastercard® gift card*! 

Contact us today for more information on Merchant Services.

*This offer is open to net new merchants only. Limit of one gift card per merchant.