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April 30 , 2021

Error in recent mailing

We are aware that some members may have received a letter with the wrong contact name. We’re investigating this matter to determine what exactly has occurred. We apologize for the inconvenience and any confusion this may have caused. The contents of the letter do not disclose personal banking information.

The letter pertains to our new digital banking platform, which launches on May 18. You can find all of the information found within the letter on our website at

Digital banking tutorials

If you’re looking for help, you’re in the right place. We offer video tutorials or written instructions for many of our digital banking features.


Whether you do your daily banking from your computer or mobile phone, our tutorials can help you get the most from digital banking. In most cases, you have the option to watch our video tutorials or read our step-by-step instructions.

Questions? We're here for you.

Interac e-Transfer is a registered trademark of Interac Corp. Used under licence.