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May 27 , 2022

Digital banking planned outage

Please be advised, due to system maintenance some members may not be able to access digital banking between 12:00 a.m. and 9:00 a.m. on May 29. We apologize for any inconvenience this may cause.

May 17 , 2022

Digital banking known issues

We updated our digital banking on May 17, and are aware of several issues members are experiencing with online banking and our mobile app. Learn how you can troubleshoot. 

High Member Contact Centre call volumes

Please be advised that we are experiencing high call volumes at this time. We apologize for the inconvenience, and ask for your patience when waiting for a representative.

Credential Financial Strategies Inc. is a member company under Aviso Wealth Inc., offering financial planning, life insurance and investments to members of credit unions and their communities. Your insurance contract will provide details of the coverage available under the plan you choose. Restrictions may apply. ®Credential is a registered mark owned by Aviso Wealth Inc. and is used under license.