We use cookies on our site to improve your experience.

Skip To Content
IMPORTANT REMINDER: TEMPORARY SERVICE DISRUPTIONS

To facilitate an update to our internal systems, please note the following disruptions in effect until Monday, November 16:

Unavailable:
Digital banking
Interac e-Transfer®
CU BY PHONE®
Enterprise Banking

Limited availabilty:
Debit card/Mobile wallet

See more details

Customer Automated Funds Transfer (CAFT)

CAFT is our online service for businesses that want to use pre-authorized debits and direct deposit for their regular transactions. Pay staff and suppliers, accept money from customers and transfer funds to accounts at other financial institutions across Canada – all without having to print or use cheques.


IMPORTANT UPDATE: 

Our vendor partner is continuing to implement changes as part of a multi-phase project to enhance security for CAFT and deliver on a commitment to protecting our members from fraud. 

As a reminder:

  • Always look at the URL to ensure that you are logging into the correct site
  • Bookmark trusted sites, avoid clicking on suspicious links, and look for subtle changes in the URL before logging in 


A CAFT MFA User Guide and additional FAQs are available upon request. If you experience issues logging in and need additional support, reach out to your account manager or call us at 1.800.728.6440.

Man in factory

Why choose CAFT?

Use CAFT for the following automated transfers:

  • Payroll
  • Accounts payable
  • Accounts receivable
  • Rent payments
  • Membership fees
  • Charitable donations
  • Any regular receipt of funds