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May 27 , 2022

Digital banking planned outage

Please be advised, due to system maintenance some members may not be able to access digital banking between 12:00 a.m. and 9:00 a.m. on May 29. We apologize for any inconvenience this may cause.

May 17 , 2022

Digital banking known issues

We updated our digital banking on May 17, and are aware of several issues members are experiencing with online banking and our mobile app. Learn how you can troubleshoot. 

High Member Contact Centre call volumes

Please be advised that we are experiencing high call volumes at this time. We apologize for the inconvenience, and ask for your patience when waiting for a representative.

Personal Insurance Options

Make sure you’ve
protected what
you’ve created for your family.

Credential Financial Strategies Inc. is a member company under Aviso Wealth Inc., offering financial planning, life insurance and investments to members of credit unions and their communities.

Home and Auto insurance is underwritten by CUMIS General Insurance Company, administered by Co-operators General Insurance Company. Not all products available in all provinces, and rates, coverage and eligibility may vary. CUMIS General Insurance Company and Co-operators General Insurance Company are committed to protecting the privacy, confidentiality, accuracy and security of the personal information that we collect, use, retain and disclose in the course of conducting our business. Please refer to our privacy policy for more information. To contact CUMIS, please visit www.cumis.com or call 1.800.263.9120.

Loan / line of credit / mortgage insurance coverage is optional and is underwritten and provided by CUMIS Life Insurance Company.  Creditor’s group insurance coverage is optional and is underwritten by Co-operators Life Insurance Company. Supporting services, such as enrollment intake, medical underwriting and claims administration are provided by the employees of CUMIS Services Incorporated. Coverage is governed by the terms and conditions of the creditor’s group insurance policy issued to the creditor and is subject to terms, conditions, exclusions and eligibility requirements. See the Product Guide and Certificate of Insurance for full coverage details.

*Travel insurance does not cover everything. Please refer to the certificate for full terms and conditions, including limitations and exclusions. Travel insurance is underwritten by CUMIS General Insurance Company, a member of The Co-operators group of companies, and administered by Allianz Global Assistance. Allianz Global Assistance is the registered business name of AZGA Service Canada Inc. and AZGA Insurance Agency Canada Ltd.