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Service status

Explore our service status updates below. If we're experiencing any disruptions, we’ll give you the details here.

Online banking

We have scheduled network maintenance from Tuesday, November 25 at 11:00 PM to Wednesday, November 26 at 9:00 AM CT. During this time, digital banking will not be available. We thank you for your patience and apologize for any inconvenience this may cause.

Mobile app

We have scheduled network maintenance from Tuesday, November 25 at 11:00 PM to Wednesday, November 26 at 9:00 AM CT. During this time, digital banking will not be available. We thank you for your patience and apologize for any inconvenience this may cause.

Enterprise banking

Everything is working as expected.

In-branch services

Our branches will be closing for a staff event at 3PM on Thursday, November 27. Our Member Contact Centre will remain open for regular business hours with reduced staff, which may lead to longer wait times. We will resume regular business hours on Friday, November 28. 

ATMs

Everything is working as expected.

Member Contact Centre

Our branches will be closing for a staff event at 3PM on Thursday, November 27. Our Member Contact Centre will remain open for regular business hours with reduced staff, which may lead to longer wait times. We will resume regular business hours on Friday, November 28. 

Payment services

Everything is working as expected.

CU BY PHONE® telephone banking

Everything is working as expected.

Investment services

Everything is working as expected.

Book an appointment

Everything is working as expected.

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