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Service status

Explore our service status updates below. If we're experiencing any disruptions, we’ll give you the details here.

Online banking

Everything is working as expected.

Mobile app

Our vendor partner has advised that Android users may see an incorrect account balance when logging in to their digital banking app. We are working with our vendor to resolve this issue as quickly as possible. In the meantime, you may log into digital banking from a browser to verify your account balance. We thank you for your patience and apologize for any inconvenience this may cause.

NOTE: You will only have access to funds according to your verfiied account balance. If you complete a transaction from your mobile app, your account balance should update to the correct amount; however, if you attempt a transaction for more than your verified account balance, you will receive an error message.

Enterprise banking

Everything is working as expected.

In-branch services

Everything is working as expected.

ATMs

Everything is working as expected.

Member Contact Centre

Everything is working as expected.

Payment services

To keep services running smoothly, we have scheduled routine behind-the-scenes enhancements from Saturday, June 20 at 11PM to Sunday, June 21 at 3AM CT. During this time mobile wallet transactions will not be available. We thank you for your patience and apologize for any inconvenience this may cause.

CU BY PHONE® telephone banking

Everything is working as expected.

Investment services

Everything is working as expected.

Book an appointment

Everything is working as expected.

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