Security and privacy
Important information on our privacy practices and principles, online security for digital banking, and your role in protecting your information.
Privacy Code
Our Privacy Code applies the 10 fair information principles outlined in the Government of Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Read our privacy code
Privacy Practices
We take member security and the protection of your personal information seriously.
Online Privacy and Security
Learn how we provide our members with a safe and secure experience when using digital banking, browsing our website, or communicating electronically.
Report fraud
Follow the link below to learn more about fraud and how to report it.
Learn how to report fraud
Contact our privacy officer
If have questions or concerns about our Privacy Code or privacy practices, contact us. We’re here to help.
Get in touch with our privacy officer
How you can protect your information
We all have a role to play when it comes to keeping our information secure and preventing fraud.
Visit our fraud prevention centre