CAFT FAQ 1

COLLABRIA PAYMENT DELAY NOTIFICATION
We are aware that some payments made to Collabria between January 3rd and 6th have not been reflected on accounts. Our partner, Collabria, is investigating the situation and working to have this resolved as soon as possible. All delayed payments will be applied to accounts effective the original payment dates. We apologize for any inconvenience this may have caused.

ACTIVE SCAM ALERT
We have been made aware of an active scam where members are receiving calls from someone claiming to be an SCU employee. Remember: SCU will never ask you to share digital banking passwords or authentication codes. Stay vigilant to protect yourself from fraud. Please visit our Fraud Prevention Centre to learn more.

Important changes to account package and service fees
As of February 3, 2025 our personal and business account and service fees are changing. Learn more.

How will I know if I was impacted?

At this time, we are not seeing that the correct CAFT site has been compromised. Only CAFT users that logged into the spoofed site have potential for impact. The legitimate CAFT site is caft.paymentsanytime.com. If you suspect you may have fallen victim, we recommend changing your passwords immediately and contacting us for assistance.

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