Why did you lock my account? 

After discovering that the CAFT site had been spoofed, we made the decision to lock all CAFT users out of their accounts in an abundance of caution. This means all CAFT users will need to call and verify their identity before having their password reset. We felt this was an important and necessary step to protect our members.

If you not have yet called us on or after November 1st to reset your password, you will need to do so in order to access the CAFT account.