Can the Request Money feature be used by fraudsters?
Notifications from Interac via text message or email for Send or Request Money transfers could be sent for the purposes of committing fraud. This is called phishing. Since phishing is generally used to gather online banking credentials, we strongly recommend that you only respond to Interac notifications from senders you know.
Interac does provide the legal name of individuals and businesses for Request Money transfers in their notifications, which can help you determine if the notification is legitimate. For most up-to-date information on Interac e-Transfer fraud or scams in the industry, please review the Interac security FAQs.