Contact information updates
Verify or update your contact information by September 30 and you’ll be automatically entered to win 1 of 3 $2,500 savings accounts!
Update or verify your contact information by September 30, 2026 and you could win 1 of 3 $2,500 savings accounts!*
Please follow the prompts in the form. If you encounter an error message, please call us at 1.800.728.6440 or visit any branch to update or verify your contact information.
Step 1: Please enter your legal first name, legal last name, and unique identifier exactly as found in your letter (mailed mid- to late August)
Step 2: Enter your birth year
Step 3: Once you’ve confirmed your identity through the steps above, you will see a masked version of your contact information that includes several identifying characters of the personal email address, landline phone, and mobile phone number we have on file for you.
Step 4: If everything looks correct, please click on the checkbox and click submit. If something is missing or needs updating, please enter any changes in the appropriate fields and click submit.
As an added security measure, when you update at least one field, you will receive an email to the email address we have on file notifying you that changes have been requested.
If you require any assistance, please contact us at 1.800.728.6440.
*Terms and conditions apply. Download contest rules
Verify Your Identity
Current Email:
Current Landline Phone:
Current Mobile Phone:
You will need to provide one current 10-digit phone number to access the new digital banking platform. To add or update contact information, enter at least one new value below. If your phone number is in the wrong field above, please enter it in the correct field below.
Frequently asked questions
Plus, if you’re a digital banking user, you can look forward to a new platform coming soon!
Having your current contact information means you’ll be able to enjoy a smoother first-time login experience as you will need at least one current phone number on file to access the new digital banking.
If your cell phone number is in the landline field, simply update the form to add it to the mobile phone field. If you need to remove incorrect information without adding new details in that field, please contact us at 1.800.728.6440.