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What if I want to continue receiving paper statements?

After October 1, you may switch back to receiving paper statements through digital banking or by reaching out to our Member Contact Centre at 1.800.728.6440 for help.

The monthly fee for paper statements will be charged as of February 1, 2024, and will be charged per statement printed. If you choose to continue receiving paper statements, we encourage you to consider combining statements, where possible.

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