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What if I want to continue receiving paper statements?

After October 1, you may switch back to receiving paper statements through digital banking or by reaching out to our Member Contact Centre at 1.800.728.6440 for help.

Should you choose to receive paper statements, beginning in the spring of 2024, there will be a monthly fee for each paper statements you receive, charged to your account on your statement cycle date. If you do choose to continue receiving paper statements, we encourage you to consider combining statements, where possible.

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