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Keeping your digital banking safe

Online banking security is the responsibility of everyone who uses the system. We invest considerable time and money in fraud detection systems, but online banking requires vigilance on everyone’s part in order to be effective. It’s better to prevent theft than to try to recover losses later.

It’s easy to protect your digital banking account by following these simple rules:

  • Do not log in to online banking over public Wi-Fi. This is like letting hackers “look over your shoulder” as you do your banking.
  • Do not provide personal information over the phone. Financial institutions do not ask for this information. 
  • If you receive an email or text with an attachment or a link from your “financial institution”  do not follow the link or open the attachment. SCU will never provide an unsolicited email requesting you log in from a link. This is a common method for hackers to gain access to your confidential information.
  • If you receive an Interac e-Transfer® that you weren’t expecting, do not click the link. Make sure you verify the suspicious Interac e-Transfer with the sender personally before clicking.
  • Never provide your password or PIN to anyone. SCU will never ask you to provide us with your passwords or PINs.

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