Be skeptical of emails, messages, or websites containing misspelled familiar words; grammatical errors that make it difficult to understand or misuse a common expression.
Don't reply to emails asking for personal information to stop the sudden closure of an account. Do not click on links within the email.
Instead, type the website address directly into your browser so you can confirm that it is safe, or call the company directly instead
Don't open attachments, follow links, or reply to spam messages — even to unsubscribe. Hover your mouse over the link and carefully check that it's the website that you expect. The difference may be as simple as a .net address versus a .com address, or a slight difference in spelling, so pay close attention.
Do not provide account or personal details through an unsecured email program. If you need to send sensitive documents through email, ensure the company has a secure email portal. If you’re sending personal documents to SCU, speak with an SCU representative and they’ll help you get set up with our secure email portal.
Only access your online banking from our website or mobile app. Do not use links in an email.
Check for secure, legitimate links by hovering over them and make sure you understand where the link is going, versus where the email says it’s going. If you’re unsure, do not click the link.
Don’t click links within emails or provide information in exchange for a “gift,” as these often link to unsecured or spoofed sites that look real but are not.
Don’t allow the sender to rush you into a decision when you receive an “urgent” email. Fraudsters will create a sense of urgency to make you act before you think. Be suspicious of anything (an email or phone call) that attempts to panic you into making a hasty decision.
Call the sender directly to confirm the authenticity of the information.