What should I do if Samsung Pay is not working with the POS terminal?

Samsung Pay should work at all terminals that accept Interac Flash. Depending on the location of the signal from the phone and the case that you are using, you may need to either remove your case or re-position your phone near the POS terminal. Because POS terminals may be slightly different, you may find that this experience varies from terminal to terminal. If you are having difficulties, ask your retailer if they accept Interac^® Debit on Samsung Pay.