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How to manage pending transactions in the mobile app

This feature is also available in online banking. See our online banking instructions for more details.​

  1. Sign in to the SCU mobile app.
  2. On the main menu, select Activity, then Business Services.
  3. From this screen, you will see three types of pending transactions:
         ○ Your approval: Transactions that can’t be processed until you give your approval.
         ○ Third-party approval: Transactions initiated by a signer or delegate requiring another signer’s approval.
         ○ Cancelled/expired: Transactions that weren’t approved in time or were cancelled. Cancelled or expired pending transactions will remain on the cancelled/           expired page indefinitely 
  4. To approve or decline a pending transaction listed under Your approval, select the three dots, then select Approve or Decline.
         ○ Alternately, you can perform the same action by selecting the transaction and pressing the Approve or Decline button.
  5. To cancel a transaction, press the (X) icon.
         ○ Alternately, you can perform the same action by selecting the transaction and pressing the Cancel button.

Smart tip: Stay on top of pending transactions by registering for business alerts, which will send you a text message or email notification when a transaction is pending your approval. Learn how to sign up for business alerts.

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