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How to pay a bill in online banking

This feature is also available in our mobile app. See our mobile device instructions for more details.

  1. Sign in to online banking.
  2. Select Transfers & Payments.
  3. Press the Pay Bills option under the Payments category.
  4. Under Pay from, select the account you want to use to pay your bill. You can make payments for multiple payees at a time.
  5. Select Make payments for immediate or scheduled payments.
  6. Select Schedule recurring payments for recurring daily, bi-weekly, monthly, or yearly payments. This payment type will require a start and end date.
  7. Under Pay to, choose a payee.
  8. Enter the payment amount in the space provided. 
  9. Leaving the date as today’s date will make the payment immediate. If you want to schedule a payment for a later date, press the calendar icon and enter a date.
  10.  Select Continue.
  11. Review your transaction details. If everything is correct, choose Continue
  12.  Once your transaction is completed, you can Share or Favourite the transaction if you wish.

Note: The cut off time to cancel a payment is 10 p.m. Any payments made after 10:20 p.m. will not be processed until a later day.

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