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December 1 , 2021

Digital banking service disruption: December 2-7

Please be advised that due to system maintenance, you may experience intermittent digital banking interruptions outside of regular business hours from December 2 – 7. If you’re unable to access digital banking, please try again after approximately 30 minutes.

November 26 , 2021

Depositing funds with Interac e-Transfer

We are aware some members are experiencing challenges when attempting to deposit funds through Interac e-Transfer. The list of provinces and/or financial institutions included on Interac’s site may include duplicate or missing entries. Until the issue is resolved, we recommend waiting a couple hours and trying again — this may present a different list of options to choose from. We apologize for the inconvenience.

November 5 , 2021

Technical difficulties with Android mobile app

Please be advised, we’re currently experiencing technical difficulties with our Android mobile app. To resolve this issue, please update your mobile app in the Google Play Store. We apologize for any inconvenience this may cause.

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If you see fraud, report it.

It’s important to contact us immediately if you’ve fallen victim to fraud. And, letting us know about a suspected fraud attempt may help protect others.

Call us at 1.800.728.6440

®The Collabria Mastercard is issued by Collabria Financial Services Inc. pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated.
​®Equifax and the Equifax marks used herein are trademarks of Equifax Inc. Other product and company names mentioned herein are the property of their respective owners.
*The Collabria Visa Card is issued by Collabria Financial Services Inc. pursuant to a license from Visa. *Trademark of Visa Int., used under license.