1. Strengthen your passwords
Use strong, unique passwords for all your accounts, and consider using a password manager to generate and store them securely.
Here are some tips on creating safer passwords.
2. Enable two-factor authentication (2FA)
Add an extra layer of security to your online accounts by enabling 2FA wherever possible, requiring a second form of verification along with your password.
Learn more about two-factor authentication.
3. Monitor your financial accounts
Review your bank statements, credit card transactions, and credit reports regularly for any unauthorized or suspicious activity.
Report any discrepancies to SCU immediately.
4. Be skeptical of unsolicited communication
Be cautious of unexpected emails, phone calls, or text messages requesting personal or financial information.
Verify the legitimacy of the sender before providing any sensitive information.
From time to time, an SCU employee may reach out to share promotional offers or to discuss financial matters. During that call, we will take the necessary steps to confirm your identity using your Member Identification Code (MIC). If you are unsure, we always recommend that you hang up and contact us directly. Our Member Contact Centre can help you connect with the appropriate employee to continue the conversation
5. Keep your software updated
Ensure that your operating system, antivirus software, and other applications are up to date with the latest security patches to protect against known vulnerabilities.
6. Protect your devices
Use antivirus software, firewalls, and encryption to safeguard your computer, smartphone, and other devices from malware and unauthorized access.
7. Secure your personal information
Only provide personal or financial information on secure websites with "https://" in the URL and a padlock icon in the address bar. Avoid sharing sensitive information over unsecured Wi-Fi networks or with unknown parties. Keep all personal documents in a secure place and do not carry your birth certificate, passport, or SIN card.
8. Shred sensitive documents
Dispose of all financial statements, credit card offers, and other documents containing personal information by shredding them to prevent identity theft. If you haven’t already, consider switching to electronic statements (eStatements). It’s easy and secure.
Learn more.
9. Educate yourself
Stay informed about common types of fraud and scams, such as phishing, identity theft, and investment fraud. Be aware of red flags and warning signs to avoid falling victim.
Learn more about common types of scams.
10. Trust your instincts
If something seems too good to be true or feels suspicious, trust your instincts, and proceed with caution. Don’t be afraid to say no, or hangup. Take the time to verify the legitimacy of offers, requests, or unfamiliar contacts before taking any action. Call a trusted family member or friend to get a second opinion.
Here's five best practices for safer online contact.
If you see fraud, report it. Here's how to protect others:
